Privacy Policy for Mandalafy.com

Last Updated: September 17, 2025

Who We Are

Mandalafy operates mandalafy.com, a platform where you can create digital mandala artwork and purchase custom products featuring your designs.

Contact: [email protected]

What Information We Collect

When You Create Mandalas

  • Your designs stay on your device – We don’t store your mandala creations on our servers.
  • You own your artwork – Any mandalas you create are your intellectual property.

When You Make a Purchase
We collect only what’s needed to fulfill your order:

  • Email address – To send order confirmations and shipping updates.
  • Shipping address – To deliver your products.
  • Phone number – For delivery purposes only (if provided).

When You Share Your Designs
Our website may offer a button to download the mandala art you create as an image file to your own device. You are then free to share this file on any social media platform you choose.

The act of sharing the downloaded file is done by you, directly with the social media platform. Our website does not connect to or share any data with social media platforms.

Automatically Collected Information
We collect the minimum information necessary for our site to function and for you to place an order. This may include your IP address for security and fraud prevention.

How We Use Your Information

We use your information only to:

  • Process and fulfill your orders.
  • Send shipping updates and order confirmations.
  • Provide customer support.
  • Prevent fraud and maintain the security of our website.

We do not use your information for marketing unless you separately opt-in to our newsletter.

Who We Share Information With

Print Partners
We share order details (your design, shipping address, and email) with our print-on-demand partners (currently Printful and Printify) who create and ship your products. They handle product manufacturing, international shipping, and tax compliance for international orders.

Payment Processors
We use trusted services like Stripe and PayPal to process your payment. We do not see or store your credit card details. All payment information is handled securely by our payment processor according to their own privacy policies.

Required by Law
We may share information if required by a legal obligation or to protect our rights and safety.

International Customers

If you’re located outside the United States:

  • Your order information is shared with our print partners for fulfillment.
  • Our print partners handle VAT, customs, and international shipping compliance.
  • Your data may be processed in the United States where our website is hosted.
  • For EU/EEA customers: You have additional rights under GDPR (see below).

Data Security

We protect your information through:

  • Secure website connections (SSL encryption).
  • Limited access to customer data.
  • Secure payment processing through trusted providers.
  • Regular security monitoring.

How Long We Keep Your Information

  • Order information: 7 years for tax and legal requirements.
  • Email communications: Until you request deletion.
  • Anonymous security data: Up to 2 years.

Your Rights

All Customers

  • Request a copy of your information.
  • Correct inaccurate information.
  • Request deletion of your information (subject to our legal requirements).

EU/EEA Customers (GDPR Rights)
You have additional rights including:

  • Data portability (receive your data in a portable format).
  • Restrict how we process your data.
  • Object to processing based on legitimate interests.

To exercise your rights, please email us at [email protected].

Cookies

We use only “strictly necessary” cookies that are essential for the functionality of our website and e-commerce store. These cookies do not track your behavior for marketing or analytics purposes.

They are used to:

  • Keep track of items in your shopping cart.
  • Remember your preferences on the website.
  • Ensure website security.

Because we do not use cookies for analytics or marketing, we do not have a cookie consent banner.

Newsletter and Community (Optional)

We may offer optional newsletter signup or community features. These are completely voluntary, separate from your purchase information, and easy to unsubscribe from at any time.

Changes to This Policy

We may update this privacy policy occasionally. We’ll post any changes on this page and update the “Last Updated” date.

Contact Us

For any privacy questions or to exercise your rights:
Email: [email protected]

For EU/EEA customers with unresolved privacy concerns, you may contact your local data protection authority.